Job Description

Maintenance and Operations Application Lead



Years of Experience Required: 5+ years as a Mainframe Developer, 2 years as a direct team manager

Required Skills:

• Proven experience with Java and Mainframe Platforms (COBOL, JCL, DB2 (5+ years of Mainframe development experience).

• Experience in team leadership or management roles with the ability to lead a team of technical and functional resources (2+ years' experience).

• Thorough knowledge of state integrated eligibility and related processes such as data exchanges (online and batch processes), correspondence, agency worker processes, and state public portal etc.

• Ability to troubleshoot high complex issues related to complicated eligibility and related functionalities and identify solutions for high complex system / operational issues that involve multiple applications integrated with each other.

• Thorough knowledge of nightly batch processes for state eligibility systems.

• Ability to multitask and work in a high stress environment with conflicting priorities.

• Ability to suggest potential next steps to clients as resolution / to mitigate risks or impact identified due to ongoing operational issues.

• Proactive approach and responsiveness towards issues identified.

• Self-motivation to resolve and ownership of issues from their identification to final resolution implementation.

• Ability to communicate with clients almost on hourly basis, respond to their queries and develop a great rapport.

• Ability to work with people of different experience levels and collaborate across various stakeholder groups.

• Experience coaching/mentoring junior developers.

• Ability to prioritize work in a fast-paced environment under aggressive timelines and shifting priorities.

• Willingness to learn.

• Strong problem-solving, critical-thinking, and analytical skills.

• Ability to identify inefficiencies and possible solutions.

• Ability to identify use cases for reusing existing solutions.

• Ability to read policy documentation and understand the system impact.

• Excellent written and oral communication skills.

• Ability to give meaningful status reports from material curation to client presentations.

• Ability to work independently with little direction.

• Proven knowledge of the software development life cycle.

• Mobile App experience and exposure to Java technologies with the willingness to learn more.

• Ability to work outside of normal business hours.

Desired Skills

• Familiarity with mainframe performance optimization

• Exposure to testing technologies.

Role Tasks:

• Lead a team of developers to design, develop, test, and maintain applications.

• Prepare meeting materials and conduct client workgroup meetings under the supervision of a manager/Senior Manager.

• Manage and coordinate the activities of a technical team, ensuring successful project delivery.

• Coach and mentor junior developers.

• Communicate project status, issues, and resolutions in both written and oral form to a diverse audience.

• Identify inefficiencies and propose solutions for process improvement.

• Coordinate with other cross functional teams to ensure successful project delivery.

• Identify opportunities for reusing existing solutions and promote the use of efficient, well-established practices.