Responsibilities
- Work in a collaboration with 4-6 engineers within the team
- Partner with technical leads and peers to design and deliver next generation voice biometrics authentication capabilities
- Design/Implement integration with other cloud authentication platforms
- Deliver new voice biometrics authentication capabilities for multiple line of businesses and integrate with other second factor authentication and orchestration platforms
Qualifications
- Experience in Voice Biometrics Authentication technologies
- Familiar with Call Center technology, Architecture and Integration with multiple channels
- Extensive experience with Client(Session Border Controller), SIPREC, networking & voice.
- Cloud experience in AWS or Azure.
- Experience in implementing Genesys and Contact Centre solutions.
- Experience building applications on AWS platforms and integrating third party products on AWS.
- Experience in Bamboo/Github/Jenkinspipeline & PCF/ECS/EKS architecture
- Creation of telemetry for applications using Splunk, App Dynamics/Honeycomb (open telemetry)
- Developer experience in web based technology using Java and in AWS, Python
- Has a product ownership mindset and keeps up with new technology trends and bring those ideas to the table
- Can spend time developing others and working toward one common goal
Provides advance level technical support designing, implementing, and maintaining data center networks and se
curity infrastructure. Identifies, resolves, or escalates hardware or software issues.
